Operations Administrator (AU Retail, Hybrid)

ConnectOS; Mandaluyong; Hybrid; PHP 508,000 - 608,000; Full time

Benefits offered by this job

Hybrid work arrangement

Equipment provided

Medical, Dental & Life Insurance from

Job summary

ConnectOS in the Philippines is seeking an Operations Administrator to support the Marketplace team with daily tasks, assist customer service queries, and help maintain seller listings.

The role emphasizes attention to detail, CRM/ticketing experience, and collaboration with internal teams and sellers to process refunds, onboarding, and data entry.

Hybrid work setup with equipment provided, health benefits from day one, and opportunities for professional growth.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 1–2 years of experience in an Operations Administrator or similar role.
• Strong attention to detail and accuracy.
• Excellent written communication skills.
• Good time management and ability to prioritise tasks.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Experience using CRM and ticketing tools or similar (Essential).
• Ability to follow processes and instructions consistently.
• A team player who can also work independently.

Responsibilities

• Supporting the Marketplace team with daily operational tasks.
• Assisting with customer service queries related to product sales.
• Coordinating with internal teams and sellers to manage refunds and returns.
• Supporting onboarding of new products and sellers.
• Maintaining accurate and up-to-date Marketplace listings.
• Managing and updating the seller database.
• Liaising with stakeholders to ensure consistency and compliance of product information.
• Keeping clear and organised records of seller communications and listings.
• Collaborating with the team to understand seller and listing requirements.
• Assisting with documentation preparation and review.
• Providing general administrative support as needed.

Skills

Attention to detail

Written communication

Time management

Independence

Team player

Process adherence

Operations experience

Follow instructions

Education

Bachelor's degree in Business Administration

Bachelor's degree in Operations Management

Tools

Microsoft Office

CRM tools

Ticketing tools

Job description

Salary: P50,000(Monthly Package)

Schedule: Monday to Friday (06:00 AM-03:00 PM PHT)

What are we looking for? Skills Required:

• At least1-2 years of experience in an Operations Administrator or similar role
• Bachelor’s degree in Business Administration, Operations Management, or a related field
• Strong attention to detail and accuracy
• Excellent written communication skills
• Good time management and ability to prioritise tasks
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Experience usingCRM and ticketing toolsor similar(Essential)
• Ability to follow processes and instructions consistently
• A team player who can also work independently.

What will you do?

• Supporting the Marketplace team with daily operational tasks
• Assisting with customer service queries related to product sales
• Coordinating with internal teams and sellers to manage refunds and returns
• Supporting onboarding of new products and sellers
• Maintaining accurate and up-to-date Marketplace listings
• Managing and updating the seller database
• Liaising with stakeholders to ensure consistency and compliance of product information
• Keeping clear and organised records of seller communications and listings
• Collaborating with the team to understand seller and listing requirements
• Assisting with documentation preparation and review
• Providing general administrative support as needed

Join the awesome team and enjoy these benefits & perks:

• Hybrid
• Equipment Provided
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities.

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.