Operational Risk Officer

Tonik; Pasig; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Tonik seeks an Operational Risk Management Officer to support the bank’s risk framework and governance functions in the Philippines. The role focuses on risk identification, assessment, monitoring, and reporting across RCSA, KRI, and outsourcing risk oversight.

Responsibilities include coordinating with units to mitigate operational risks, performing risk assessments, and supporting business continuity programs. Strong communication and analytical skills are essential for success.

Qualifications

• Bachelor’s degree in business-related field.
• At least 3 years of experience in banking/financial services in the Philippines and 1 year in operational risk or business continuity management.
• Knowledge of BSP regulations and risk management practices.
• Excellent written and verbal communication skills with audiences at varying levels.
• Strong analytical skills to identify gaps, validate controls, and develop compliant policies.

Responsibilities

• Support the Risk Management Unit by implementing and maintaining the bank’s risk management framework, policies, and methodologies.
• Assist business units in identifying, assessing, monitoring, and mitigating operational risks (RCSA, KRI, risk events, control assessments).
• Perform independent operational risk assessments and evaluate control effectiveness.
• Coordinate with departments to oversee outsourcing risks and vendor records; resolve audit findings and compliance matters.
• Support governance and resilience initiatives by preparing risk reports and assisting Risk Committee activities.

Skills

Analytical skills

Communication skills

MS Office (Excel/Word/PowerPoint)

Independent worker

Team player

Education

Bachelor’s degree in business-related field

Tools

MS Office

Job description

We are seeking an Operational Risk Management Officer to support the bank's Operational Risk Management Framework. The role focuses on risk identification, assessment, monitoring, reporting, and governance activities, including RCSA facilitation, KRI monitoring, operational risk event management, outsourcing risk oversight, and business continuity risk management.

Job Description

• Supports the Risk Management Unit by helping implement and maintain the bank’s risk management framework, policies, and methodologies in line with regulatory and industry standards.
• Assists business units in the identification, assessment, monitoring, and mitigation of operational risks through the execution of Operational Risk Management programs including RCSA, KRI monitoring, risk event management, and control assessments.
• Performs independent operational risk assessments, evaluates control effectiveness, identifies residual risks, and supports the implementation of Outsourcing and Third-Party Risk Management frameworks.
• Coordinates with different departments to oversee outsourcing risks, maintain vendor records, and ensure timely resolution of audit findings and compliance matters.
• Supports governance and business resilience initiatives by preparing risk reports, assisting with Risk Committee activities, promoting risk awareness and assist in implementing Business Continuity Management (BCM) programs.
• Performs other ad hoc tasks assigned by Management to fulfill organizational and regulatory requirements.

Qualifications

• Bachelor’s degree in any business-related course preferably Business Administration, Finance, Accounting, Economics, Mathematics, or other related field.
• At least 3 years of experience in a bank, consumer finance, or micro finance institution in the Philippines and at least 1 year in Operational Risk Management or Business Continuity Management.
• Knowledgeable of applicable regulations and practices within the financial services industry, including familiarity with relevant BSP regulations on risk management, such as BSP Circular No. 900, 951, 1137, and 1203.
• Excellent written and verbal communication skills, with the ability to communicate clearly and concisely with audiences at varying levels of seniority.
• Strong analytical skills necessary to identify key process gaps, validate controls, consult with partners/clients, analyze information, and develop compliant policies and procedures.
• Proficient in MS Office applications (Advanced Excel, MS Word, PowerPoint)
• Responsible, self-motivated, and capable of working independently.
• A team player who is inquisitive, agile, and proactive
• Experience working in a start-up environment / FinTech is an advantage.