Operational Risk Management Officer

Union Bank of the Philippines; Philippines; Presencial; PHP 650.000 - 950.000; Jornada completa

Descripción de la vacante

Union Bank of the Philippines is seeking an Operational Risk Management Officer to lead the ORM program, align with BSP guidelines, and drive risk-based decisions across the bank. The role emphasizes cross-functional collaboration, governance, and digital transformation initiatives.

You will implement ORM tools, develop policies, and deliver data-driven reporting for senior management and the Board, while promoting risk awareness and resilience across the organization.

Formación

• Bachelor's degree in risk management, accounting, finance, or related field.
• Experience in risk management, governance, audit, or compliance within banking/finance.
• Strong understanding of banking operations, controls, and resilience practices.
• Excellent communication and stakeholder engagement skills.
• Analytical mindset with problem-solving and critical thinking.
• Adaptable, proactive, and able to work independently in a fast-paced setting.

Responsabilidades

• Develop and enhance the ORM framework, procedures, and systems to fit the bank's size and needs.
• Formulate and update ORM policies, guidelines, and procedures for regulatory alignment.
• Implement ORM tools (Incident Reporting, KRIs, RCSA, Issue Management) and assess new products/processes.
• Collaborate with 1LOD to ensure risk exposures stay within risk appetite.
• Coordinate with 2LOD/3LOD (Compliance, Internal Audit, IT Risk) for oversight and issue resolution.
• Promote ORM awareness through training and focused learning sessions.
• Prepare ORM reports and presentations for Senior Management and ORMC/Board.
• Support governance forums and regulatory submissions as required.
• Represent the division in committees and cross-functional initiatives.

Conocimientos

Excellent communication

Analytical mindset

Problem solving

Adaptable

Team player

Stakeholder engagement

Educación

Bachelor's degree in Risk Management, Accountancy, Finance, Business Administration, Economics, or related field

Herramientas

Microsoft Office

Excel

Power BI

SQL

GRC platforms

Descripción del empleo

Position Title

Operational Risk Management Officer

Location

UnionBank Plaza, Ortigas, Pasig City

About The Role

The Operational Risk Management Officer goes beyond monitoring risks. It provides leadership visibility, cross-functional exposure, and involvement in digital transformation initiatives. It's a career-building opportunity in one of the Philippines most innovative banks.

What You'll Do

• Support the development, enhancement, and implementation of the Operational Risk Management (ORM) framework, procedures, and systems, ensuring alignment with the Bank's size, complexity, and evolving business needs, including digital transformation and operational resilience requirements under BSP Circular 1203.
• Support the formulation and updating of policies, guidelines, and procedures relating to operational risk management, ensuring relevance to regulatory expectations and industry best practices.
• Implement and execute ORM tools (e.g., Incident Reporting, Key Risk Indicators, Risk and Control Self-Assessments (RCSA), Issue Management and Remediation), including risk assessments for new products, processes, and services across Business and Functional Units.
• Partner with 1st Line of Defense Business and Functions in the execution of the ORM Framework to bring escalated operational risk exposures back to within approved risk appetite. Review and challenge Risk Treatment Action Plans to ensure gaps are closed through sustainable solutions and recommend best practices for managing risks.
• Coordinate and collaborate with 2nd Line of Defense and 3rd Line of Defense (e.g., Compliance & Corporate Governance Group, Internal Audit Group, IT Risk Management) on operational risk-related matters to ensure integrated oversight and timely resolution of issues.
• Promote operational risk awareness and culture across the Bank by conducting focused learning sessions, awareness campaigns, and ORM training programs.
• Appraise and elevate identified risks or issues to the Team Lead, ORM Head, Risk Owners, and Chief Risk Officer, where relevant, ensuring timely and transparent communication.
• Create ORM-related reporting, data-driven management information, and presentation materials needed for Senior Management and the Operational Risk Management Committee (ORMC)/Board reporting.
• Support the team in the overall preparation and management of ORMC meetings and other governance forums as required.
• In the absence of the Team Lead or ORM Head, represent the Division in varying capacities and purpose, to the various committees of the Bank and contribute to cross-functional working groups and strategic discussions.
• Assist the team in updating write–ups and carrying out any required internal/external reports and assessments, including regulatory submissions and resilience-related requirements.
• Support IT control testing activities and contribute to the enhancement of methodologies and scripts used in evaluating IT-related risks. Familiarity with basic IT audit principles is expected.
• Perform other tasks and special projects as may be assigned by the Team Lead or ORM Head, including cross-functional initiatives that support UnionBank's customer-centric and high-reliability culture.

What We're Looking For

• Bachelor's degree in Risk Management, Accountancy, Finance, Business Administration, Economics, or a related field
• Experience in Risk Management, Operational Risk, Governance, Audit, or Compliance, ideally in banking or financial services.
• Strong understanding of banking operations, control processes, and resilience practices; knowledge of IT/cybersecurity and automation is a plus.
• Excellent communication and stakeholder engagement skills.
• Analytical mindset with strong problem-solving and critical thinking abilities.
• Adaptable, proactive, and able to work independently in a fast-paced setting.
• Proficient in Microsoft Office; experience with Excel, Power BI, SQL, or GRC platforms is an advantage.
• Team player with solid planning, multitasking, and organizational skills.