Operational Resilience & Business Continuity Analyst

QBE Group Shared Services Centre; Cebu City; On-site; PHP 600,000 - 900,000; Full time

Job summary

QBE Group Shared Services Centre in Cebu is seeking a Business Continuity/Resilience professional to drive and support the corporate resiliency program. You will oversee the BC lifecycle, collaborate on SharePoint initiatives, and help maintain continuity across critical resources.

Applicants should have 3–5 years in BC/CM, strong analytical and communication skills, and experience with ISO 22301 or BCM tools. Join a global insurer’s Cebu team and contribute to enterprise risk management.

Qualifications

• Bachelor’s degree or equivalent combination of education and work experience.
• Understanding of business continuity principles, processes, and methodologies.
• Strong analytical and problem-solving skills for risk identification and solution design.
• Excellent written and verbal communication to engage stakeholders clearly.
• Ability to build relationships with diverse teams and stakeholders.
• Strong organizational skills to manage multiple tasks and projects.

Responsibilities

• Analyse, research, and evaluate complex BC issues with documentation.
• Provide research, interpretation and analysis to facilitate conclusions.
• Oversee the BC lifecycle for consistency and efficiency.
• Troubleshoot system issues and ensure system functionality.
• Collaborate with partners to design and deliver SharePoint capabilities and initiatives.
• Support business customers in developing BC plans, testing and training.
• Participate in regular BC and crisis management meetings, document progress.
• Maintain BC and crisis management documentation with updates to management.
• Review and align policies with corporate framework.
• Build relationships with customers and partners to ensure compliance and support implementations.

Skills

Analytical thinking

Business continuity

Communication

Critical thinking

Detail-oriented

Disaster recovery

Enterprise risk management

Collaboration

Issue management

Performance management

Professional development

Research analysis

Risk management

Stakeholder management

Waterfall model

Education

Bachelor's degree or equivalent

Tools

Word

Excel

PowerPoint

Visio

SharePoint

Job description

QBE Group Shared Services Centre in Cebu is seeking a Business Continuity/Resilience professional to drive and support the corporate resiliency program. You will oversee the BC lifecycle, collaborate on SharePoint initiatives, and help maintain continuity across critical resources.

Applicants should have 3–5 years in BC/CM, strong analytical and communication skills, and experience with ISO 22301 or BCM tools. Join a global insurer’s Cebu team and contribute to enterprise risk management.