Operational Intelligence & BI Analyst

Manatal; Philippines; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Healthcare on Day 1

Performance bonuses

Paid time off

Job summary

MicroSourcing is hiring a Data & Operational Intelligence Analyst to join an onsite team in Clark, Angeles City, Pampanga. You will develop reports and dashboards, monitor operational data, and drive data-driven improvements to sales, profitability, and customer experience.

The role emphasizes Power BI dashboards, advanced Excel, and collaboration with ERP/CRM/POS data sources. Day shift, onsite, with opportunities for career growth and competitive rewards.

Qualifications

• 2–5 years of experience in a BI, data analytics, reporting, or operational analytics role.
• Experience developing dashboards and reports using Power BI or similar BI tools.
• Advanced Excel skills including Pivot Tables, Power Query, and complex formulas.
• Experience analyzing business data to identify trends and opportunities.
• Experience working with ERP, CRM, POS, or similar data sources.

Responsibilities

• Develop and maintain daily, weekly, and monthly reports covering sales, promotions, cost summaries, profitability, KPIs, and scorecards.
• Build and enhance dashboards that transform operational data into actionable insights for decisions.
• Monitor health and performance of the unattended retail network via dashboards and analytics tools.
• Investigate data discrepancies, troubleshoot issues, and escalate to vendors when needed.
• Analyze data to identify trends, opportunities, and process improvements to boost performance and customer experience.

Skills

Power BI

Excel

Analytical thinking

English communication

Tools

ERP

CRM

POS systems

Job description

MicroSourcing is hiring a Data & Operational Intelligence Analyst to join an onsite team in Clark, Angeles City, Pampanga. You will develop reports and dashboards, monitor operational data, and drive data-driven improvements to sales, profitability, and customer experience.

The role emphasizes Power BI dashboards, advanced Excel, and collaboration with ERP/CRM/POS data sources. Day shift, onsite, with opportunities for career growth and competitive rewards.