About the role
Connectify Solutions Inc. is seeking a reliable, organised, and detail-oriented Operational Controller to assist with staff scheduling, operational tasks, attendance monitoring, report preparation, and administrative support. The successful candidate will help ensure smooth daily operations through accurate documentation, proper shift handovers, and effective coordination with management.
Key responsibilities
- Create, update, and manage staff schedules using Connecteam
- Complete tasks and instructions assigned by management within the required deadlines
- Monitor security guards' attendance and late arrivals and prepare accurate lateness reports for management
- Prepare and submit handover reports covering important updates, pending tasks, and relevant operational concerns
- Perform data entry, encode information into PASS, maintain records, and assist with other administrative duties
- Prepare and submit operational reports and other documentation as required
- Provide administrative and operational assistance to the Office Manager and management team
- Handle minimal phone calls, primarily for essential operational coordination when necessary
- Follow company policies, operational procedures, and confidentiality requirements
About you
- Relevant experience in operations, administration, or a similar role is preferred but not required
- Fresh graduates and entry-level applicants are welcome to apply
- Knowledge of Connecteam and PASS is an advantage
- Basic computer skills and familiarity with Microsoft Office or Google Workspace
- Good written and verbal communication skills in English
- Strong organisational skills and attention to detail
- Ability to manage tasks, meet deadlines, and prepare accurate reports
- Willingness to learn and perform both operational and administrative duties
- Reliable, punctual, and able to work independently and as part of a team
- Willingness to work rotating day and night shifts, including weekends and public holidays as required
About us
Connectify Solutions Inc.