Operation Manager

Green Ocean Property Management; Hinoba-an; Hybrid; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive salary

10 paid holidays

Career growth opportunities

Job summary

Green Ocean Property Management in the Philippines seeks an Operations Manager to lead day-to-day operations, align teams and processes with company goals, and translate strategy into execution.

You will coach managers, oversee KPIs and reporting, improve SOPs and workflows, and drive efficiency, service quality, and profitability across departments. Experience in property management or real estate is preferred; an AI-driven mindset to enhance workflows and decision making is highly valued.

Qualifications

• 5+ years of progressive operations or business management experience.
• Proven experience managing teams and leaders.
• Strong understanding of KPIs, performance management, and reporting.
• Ability to hold people accountable and drive results.
• AI-driven mindset to improve workflows and productivity.

Responsibilities

• Oversee day-to-day operations across departments.
• Translate company goals into clear priorities, plans, and accountability.
• Lead, coach, and develop managers and team leaders.
• Work with senior leadership on strategic initiatives and organizational improvements.
• Establish and monitor operational KPIs and performance standards.
• Identify root causes of problems and implement lasting solutions.

Skills

Leadership

Operations management

KPI tracking

AI adoption

Tools

Buildium

AppFolio

Yardi

Asana

Job description

The Operations Manager leads the day-to-day operations of Green Ocean Property Management, ensuring teams, systems, and processes are aligned with company goals. This role manages leaders, drives accountability, improves performance, and turns strategy into execution. This is a senior leadership role for someone who can help run the business—not simply manage a task list.

Key Responsibilities

Leadership & Strategy

• Oversee day-to-day operations across departments.
• Translate company goals into clear priorities, plans, and accountability.
• Lead, coach, and develop managers and team leaders.
• Work directly with company leadership on strategic initiatives and organizational improvements.

Operations & Performance

• Establish and monitor operational KPIs and performance standards.
• Identify operational problems, determine root causes, and implement lasting solutions.
• Build and improve SOPs, workflows, systems, and reporting.
• Improve efficiency, service quality, employee productivity, and client experience.

Team & Accountability

• Hold managers and teams accountable for performance and results.
• Coordinate across property management, field operations, finance, maintenance, and other teams.
• Resolve operational issues with minimal supervision.
• Make sound decisions that support company growth and profitability.

Requirements

• 5+ years of progressive operations, business management, property management, real estate, or related leadership experience.
• Proven experience managing teams and preferably managers or team leaders.
• Demonstrated success improving business operations and processes.
• Strong understanding of KPIs, performance management, and operational reporting.
• Strong leadership, judgment, communication, and problem-solving skills.
• Ability to hold people accountable and manage difficult situations.
• AI-driven mindset is required, with a willingness to use AI to improve workflows, decision-making, and productivity.

Preferred

• Experience in property management, real estate, construction, facilities, or HOA/condominium management.
• Hands-on experience with AI tools such as Claude, ChatGPT, or similar platforms.
• Experience building SOPs, KPI dashboards, organizational structures, or management systems.
• Experience with automation, workflow optimization, or AI-assisted processes
• Experience with Buildium, AppFolio, Yardi, Asana, or similar platforms.
• Experience working directly with executives, owners, or a CEO.

Leadership Profile

We want someone who is:

• An Operator — knows how to make a business run effectively.
• A Leader — develops people and holds teams accountable.
• An Owner — takes responsibility for results.
• A Strategist — understands the bigger business picture.
• A Builder — creates scalable systems and processes.
• A Problem Solver — addresses root causes instead of repeatedly fixing symptoms.

Compensation & Benefits

• Competitive salary.
• Paid Time Off: 10 paid holidays.
• Career growth and leadership opportunities