Operation Assistant Manager Livestream

Jumping Wings Media; Caloocan; On-site; PHP 390,600 - 558,000; Full time

Job summary

A media production company located in Metro Manila, Philippines is seeking an Operations Assistant Manager to oversee daily livestream operations. The role involves planning, scheduling, and managing livestreams while ensuring timely launches and adherence to quality standards. Candidates should have proven experience in operations and livestreaming, strong organizational skills, and the ability to manage teams in fast-paced environments. This position emphasizes collaboration, problem-solving, and the continuous improvement of operational workflows.

Qualifications

• Proven experience in operations, livestreaming, media production, or digital content.
• Strong organizational and multitasking skills.
• Experience managing teams in fast-paced, real-time environments.
• Familiarity with livestream platforms and production tools.
• Excellent communication and problem-solving abilities.
• Data-driven mindset with experience in reporting and KPI tracking.

Responsibilities

• Plan, schedule, and manage daily livestream operations.
• Coordinate hosts, moderators, production staff, and technical teams.
• Ensure livestreams launch on time and meet quality, brand, and compliance standards.
• Monitor live performance metrics in real time.
• Troubleshoot operational or technical issues during live broadcasts.
• Optimize workflows for scalability and operational efficiency.

Skills

Operations management

Livestreaming

Media production

Organizational skills

Team management

Problem-solving

Communication

Data-driven mindset

Job description

Role Overview

The Operations Assistant Manager oversees the day-to-day planning, execution, and optimization of livestream operations. This role ensures every stream runs smoothly—from scheduling and staffing to technical coordination and post-stream analysis—while continuously improving efficiency, quality, and audience experience.

Key Responsibilities

• Plan, schedule, and manage daily livestream operations.
• Coordinate hosts, moderators, production staff, and technical teams.
• Ensure livestreams launch on time and meet quality, brand, and compliance standards.
• Monitor live performance metrics such as viewership, engagement, sales, and uptime in real time.
• Troubleshoot operational or technical issues during live broadcasts.
• Develop, document, and maintain standard operating procedures.
• Optimize workflows for scalability and operational efficiency.
• Manage livestream tools, platforms, and software.
• Train and onboard livestream staff and content creators.
• Prepare post-stream reports and performance insights.
• Collaborate with marketing, content, and technology teams to improve overall results.

Required Skills & Qualifications

• Proven experience in operations, livestreaming, media production, or digital content.
• Strong organizational and multitasking skills.
• Experience managing teams in fast-paced, real-time environments.
• Familiarity with livestream platforms and production tools.
• Excellent communication and problem-solving abilities.
• Data-driven mindset with experience in reporting and KPI tracking.

Preferred Qualifications

• Experience handling high-volume or monetized livestreams.
• Background in e-commerce, gaming, entertainment, or social media platforms.
• Knowledge of audience engagement strategies and moderation best practices.

Key Performance Indicators

• Stream uptime and on-time launches.
• Viewer engagement and retention.
• Operational efficiency and cost control.
• Reduction in errors and incidents.
• Team performance and readiness.