Operating System Support (AS400) Consultant

AIA Hong Kong and Macau; Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

AIA Digital+ is seeking an Operating System Support (AS/400) Consultant to ensure system availability and minimize business impact from IT outages. The role covers AS/400 OS deployment, configuration, security, patching, performance monitoring, and collaboration with vendors to meet SLAs.

You will work within AIA Digital+ in the PH region, contributing to reliability and efficiency across AS/400 environments while supporting budget and resource planning for ongoing initiatives.

Responsibilities

• Deploy, configure, and maintain AS/400 OS across the organization.
• Manage AS/400 OS incidents and perform root cause analysis.
• Coordinate patching to keep AS/400 systems secure and updated.
• Monitor AS/400 performance and propose optimization measures.
• Collaborate with vendors and stakeholders to meet SLAs.
• Assist in budget and resource planning for AS/400 support.

Job description

## Operating System Support (AS400) ConsultantApplylocations: PH - AIA PH Head Officetime type: Full timeposted on: Posted Todayjob requisition id: JR-68020# ***Are you ready to shape a better tomorrow?***AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.If you want to shape a brighter future at AIA Digital+, please read on.**About the Role**• Ensures IT service availability and minimizes the AIA’s business impact of IT service outages through the effective management. • Contributes to the improvement of user satisfaction with IT services by ensuring that the arrangements remain aligned with business needs and priorities and fit for purpose.**AS/400 OS Management:** * Deploy, configure, and maintain of AS/400 operating system across the organization.* Ensure stability, security, and performance of AS/400 servers and endpoints.**Incident & Problem Managements:*** Manage AS/400 OS-related issues and ensure timely resolution.* Conduct root cause analysis and implement preventive measures.**Patch & Update Management:*** Deploy patching to ensure all AS/400 systems are up-to-date and secure.* Coordinate with security teams to address vulnerabilities and apply necessary updates.**Performance Monitoring and Optimization:*** Monitor the performance of AS/400 systems, analyze trends, and implement improvements to enhance efficiency and reliability.* Prepare reports on AS/400 OS support operations, compliance, and risk management to senior leadership.**Vendor & Stakeholder Management:*** Collaborate with vendors and internal stakeholder to evaluate, select, and implement AS/400 OS-related tools and technologies.* Manage relationships with third-party service providers and ensure SLAs are met.**Budget & Resource Management:*** Assist to manage related budget.* undefined*Build a career with us as we help our customers and the community live healthier, longer, better lives.**You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.*AIA Digital+ is central to AIA’s goal of being a customer centric and world-class digital insurer, delivering world class services for our customers, partners and employees wherever they are.We believe in finding new ways every day to shape a better tomorrow. To enhance our business, we turn this belief into action through innovation and progressive solutions that are efficient, scalable and agile.We are much more than just a technology company. At AIA Digital+, the work we do makes a real difference in the lives of millions of people, every day. We empower every one of our people to have a voice and drive innovation that creates value for our customers, partners and employees.**Reimagine a brighter future at AIA Digital+.**View our AIA Digital+ LinkedIn pageAIA Digital+ is part of AIA Group Limited### BELIEVE IN BETTERAt AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in.As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life.**Believe in better with AIA.**