Open For Newbies (No Bpo Exp) | K-12/College - Bpo Call Center Agent

Neksjob Philippines; Makati; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is seeking a Customer Service Representative to support customers via phone, email, and chat. You will resolve technical issues, answer questions, and provide clear product information while maintaining excellent communication and listening skills.

The role requires on-site work in Makati, with opportunities for paid training, bonuses, and health benefits as part of the employee experience.

Qualifications

• SH/SHS Grad is required.
• Willing to work on site.
• Basic computer literacy is required.
• Good communication skills are required.

Responsibilities

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Skills

Good communication skills

Basic computer literacy

Education

SH/SHS Grad

Job description

As a Customer Service Representative, you'll support customers via phone, email, and chat. Your responsibilities include resolving technical issues, answering questions, and providing clear product information. Good communication, listening skills, and basic computer knowledge are required.

Key Responsibilities

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Qualifications

• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills

Why Join Us

• Paid Training
• Competitive Salary
• Bonuses
• HMO and Other Benefits
• Career Growth Opportunities
• Fun and Supportive Team Environment