Onsite Workforce Scheduler - Shift-Optimized Coverage

Gratitude Philippines; Davao del Sur; On-site; PHP 274,000 - 328,000; Full time

Job summary

Gratitude Philippines is seeking a Workforce Management Scheduler to onsite in Davao del Sur. You will create and maintain staff schedules that align with forecasted demand, manage shift bids, and handle schedule adjustments to ensure adequate coverage.

Ideal candidates will have 1+ year in WFM scheduling, solid Excel skills, and knowledge of forecasting concepts. This role requires onsite work on a shifting schedule and close collaboration with operations teams.

Qualifications

• At least 1 year of experience in WFM scheduling.
• Intermediate to advanced Excel skills.
• Knowledge of forecasting and capacity planning concepts.
• Strong attention to detail and organizational skills.
• Willing to work onsite on a shifting schedule.

Responsibilities

• Develop and maintain employee schedules based on forecasted demand.
• Manage shift bids, schedule adjustments, and updates.
• Ensure optimal staffing coverage while minimizing costs.
• Coordinate closely with operations teams.

Skills

WFM scheduling

Excel skills

Forecasting concepts

Attention to detail

Organizational skills

Shifting schedule availability

Job description

Gratitude Philippines is seeking a Workforce Management Scheduler to onsite in Davao del Sur. You will create and maintain staff schedules that align with forecasted demand, manage shift bids, and handle schedule adjustments to ensure adequate coverage.

Ideal candidates will have 1+ year in WFM scheduling, solid Excel skills, and knowledge of forecasting concepts. This role requires onsite work on a shifting schedule and close collaboration with operations teams.