Onsite Warehouse Operations Leader — Lean & KPI Excellence

DHL Supply Chain Phils., Inc.; Cabuyao; On-site; Confidential; Full time

Job summary

DHL Supply Chain Phils., Inc. in Cabuyao, Laguna, is seeking a Warehouse Operations Manager to oversee overall warehouse operations, ensuring safe, efficient, and cost‑effective service delivery. You will lead site teams, drive performance against KPIs, and uphold DHL standards.

The role requires managing inbound/outbound, inventory, planning manpower and equipment, and driving Lean improvement. You will mentor supervisors, ensure customer SLA attainment, and coordinate with cross‑functional

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Engineering, Business, or related field.
• Solid experience in warehouse or logistics operations, with management experience.
• Strong understanding of warehouse processes and KPIs.
• Experience managing large teams and multiple shifts.
• Knowledge of WMS and warehouse systems.
• Strong leadership, planning, and decision‑making skills.
• Good communication and customer management skills.
• Willing to work in a fast‑paced environment.
• Willing to be assigned in LISP Cabuyao Laguna (onsite).

Responsibilities

• Manage day‑to‑day warehouse operations (inbound, outbound, inventory, etc.).
• Lead and develop operations supervisors and staff.
• Ensure achievement of customer SLAs and KPIs (productivity, inventory accuracy etc.).
• Plan manpower, space, and equipment to meet volume and peak requirements.
• Drive continuous improvement programs (Lean / Kaizen / productivity initiatives).
• Ensure compliance with safety, security, quality, and DHL policies.
• Monitor operational costs and support budget and cost‑saving initiatives.
• Coordinate with cross‑functional teams including customer.
• Support new customer onboarding, system go‑lives, and operational changes.
• Prepare and present operational reports and performance reviews.

Skills

Leadership

Strategic planning

Decision-making

Communication skills

Customer management

Problem solving

Education

Bachelor’s degree in Logistics, Supply Chain, Engineering, Business, or related field

Tools

WMS

Job description

DHL Supply Chain Phils., Inc. in Cabuyao, Laguna, is seeking a Warehouse Operations Manager to oversee overall warehouse operations, ensuring safe, efficient, and cost‑effective service delivery. You will lead site teams, drive performance against KPIs, and uphold DHL standards.

The role requires managing inbound/outbound, inventory, planning manpower and equipment, and driving Lean improvement. You will mentor supervisors, ensure customer SLA attainment, and coordinate with cross‑functional