On-site Training Manager - Night-Shift Onboarding Leader

pinnacle intelligence ltd; Muntinlupa; On-site; PHP 1,000,000 - 1,300,000; Full time

Job summary

Pinnacle Intelligence is seeking a Training Manager to design, implement, and manage high-impact training programs. The role focuses on onboarding at scale, developing learning solutions, and driving continuous development aligned with client and organizational goals.

The position requires leadership of a training team, collaboration with operations, QA, and HR, and a commitment to high standards in instructional design and learner engagement.

Qualifications

• Bachelor's degree in Education, Human Resources, Business, or related field.
• Certifications in training or instructional design (e.g., CPLP) are a plus.
• Minimum 5 years in training and development, with at least 2 years in a managerial role.

Responsibilities

• Design and implement comprehensive training programs for new hires, existing employees, and leadership development.
• Create engaging training materials including manuals, e-learning modules, and workshops.
• Oversee onboarding training to ensure smooth integration for operational roles.
• Monitor training effectiveness through assessments and metrics; drive improvements.

Skills

Leadership

Coaching

Adult learning

Instructional design

Communication

ROI evaluation

Education

Bachelor's degree in Education, HR, or Business

CPLP or training certification (plus)

Job description

Pinnacle Intelligence is seeking a Training Manager to design, implement, and manage high-impact training programs. The role focuses on onboarding at scale, developing learning solutions, and driving continuous development aligned with client and organizational goals.

The position requires leadership of a training team, collaboration with operations, QA, and HR, and a commitment to high standards in instructional design and learner engagement.