Onsite Team Leader — Coach, Drive Results in Legazpi

Fusion CX; Legazpi; On-site; PHP 350,000 - 650,000; Full time

Benefits offered by this job

Competitive compensation

Career development opportunities

Supportive management

Positive work environment

Job summary

A leading BPO company in Legazpi is looking for an experienced Team Leader to lead a motivated team and meet performance targets. The role requires strong leadership, coaching, and communication skills, with a willingness to work onsite. This is a fantastic opportunity to grow within a supportive environment. Join us for competitive compensation, career development, and a positive work atmosphere as you impact the lives of others in the BPO sector.

Qualifications

• Proven experience as a Team Leader in a BPO or similar setting.
• Strong leadership, coaching, and communication skills.
• Willing to work onsite in Legazpi.
• Can start immediately or on short notice.

Responsibilities

• Lead, motivate, and support a team of agents to meet and exceed performance targets.
• Monitor daily performance metrics and conduct regular coaching sessions.
• Handle escalations and ensure client satisfaction.
• Foster a culture of accountability, engagement, and teamwork.

Skills

Leadership

Coaching

Communication

Job description

A leading BPO company in Legazpi is looking for an experienced Team Leader to lead a motivated team and meet performance targets. The role requires strong leadership, coaching, and communication skills, with a willingness to work onsite. This is a fantastic opportunity to grow within a supportive environment. Join us for competitive compensation, career development, and a positive work atmosphere as you impact the lives of others in the BPO sector.