Onsite Retail Customer Care Pro — Fast Hire & Training

StackPH; Taguig; On-site; PHP 201,000 - 279,000; Full time

Benefits offered by this job

Competitive salary and performance incentives

Paid training

Career growth opportunities

Job summary

A leading BPO company in the Philippines is seeking Customer Service Representatives for a retail account. The role involves providing support via phone, email, and chat, addressing customer inquiries and ensuring a positive experience. Candidates with at least 6 months of call center experience will be preferred, but strong English proficiency is essential for those without prior experience. Onsite work is mandatory, with opportunities for growth and performance incentives provided.

Qualifications

• At least 6 months of Call Center experience in an International Voice Account.
• No Call Center Experience required but must have strong English proficiency.
• Retail account experience is a plus.

Responsibilities

• Provide support to customers via phone, email, or chat.
• Address inquiries and account-related issues.
• Document customer interactions and ensure follow-up.

Skills

Strong English proficiency

Communication skills

Job description

A leading BPO company in the Philippines is seeking Customer Service Representatives for a retail account. The role involves providing support via phone, email, and chat, addressing customer inquiries and ensuring a positive experience. Candidates with at least 6 months of call center experience will be preferred, but strong English proficiency is essential for those without prior experience. Onsite work is mandatory, with opportunities for growth and performance incentives provided.