Onsite Order Specialist: Inventory & Fulfillment

Hard Discount Philippines Inc.; Quezon City; Sur place; PHP 167 000 - 234 000; Plein temps

Résumé du poste

Hard Discount Philippines Inc. is seeking an Order Specialist to manage end-to-end order processing onsite in Caloocan City and adjacent areas. You will inspect shipments, coordinate with warehouse staff, and ensure customers understand any order changes or alternatives.

The role requires strong communication in a diverse environment and proficiency with MS Office. You will work closely with other departments to ensure accuracy and timely delivery of orders.

Qualifications

• Graduate of any 4 year course.
• Experience and knowledge with encoding and inventory systems are an advantage.
• Excellent written and verbal communication skills, able to communicate with other nationalities.
• Proficiency in MS Suite

Responsabilités

• Handle order processing from entry to shipment inspection and customer satisfaction.
• Coordinate with other departments and guide warehouse staff to ship orders.
• Communicate changes to customers and explain alternatives.
• Ensure 100% accuracy in additions and removals.
• Perform checking and accuracy tasks.
• Pre-check and final-check orders to reflect customer orders 100%.
• Verify item barcodes match products and check for alternate barcodes in case of discrepancies.
• Report mismatching images or product descriptions.
• Minimize errors from other teams (removing items, incorrect stock removal, substitutions).
• Address concerns about order specialist negligence (tone, communication, or amending picklist).

Connaissances

Communication skills

Inventory knowledge

Formation

Graduate of any 4 year course

Outils

MS Suite

Description du poste

Hard Discount Philippines Inc. is seeking an Order Specialist to manage end-to-end order processing onsite in Caloocan City and adjacent areas. You will inspect shipments, coordinate with warehouse staff, and ensure customers understand any order changes or alternatives.

The role requires strong communication in a diverse environment and proficiency with MS Office. You will work closely with other departments to ensure accuracy and timely delivery of orders.