Onsite Night-Shift IT Support Engineer

EviSmart™; Taguig; On-site; PHP 335,000 - 603,000; Full time

Job summary

EviSmart in Taguig is seeking an IT Support Engineer to keep day-to-day operations running smoothly onsite during the night shift. You’ll handle user accounts, passwords, devices and connectivity to ensure a productive workplace.

You’ll troubleshoot laptops, desktops, printers, Wi‑Fi and shared office equipment, escalate complex issues when needed, and maintain proactive checks to prevent repeat problems. Strong English communication and ownership are essential.

Qualifications

• Communicates well in English
• Is comfortable working the night shift
• Has a good foundation in IT support and troubleshooting
• Can follow a problem through instead of immediately passing it to somebody else
• Pays attention to what's happening around them
• Doesn't need to be continuously told what to check or what to do next
• Learns quickly when they encounter something unfamiliar
• Notices repetitive problems and asks why they keep happening
• Takes care of things before they become somebody else’s problem

Responsibilities

• Support employees with the everyday technology they need to do their jobs
• Creating and resetting user accounts and passwords
• Troubleshooting laptops, desktops and peripherals
• Helping with software and access issues
• Supporting printers and other shared office equipment
• Troubleshooting basic Wi-Fi and connectivity problems
• Setting up equipment for new employees
• Checking workstations and equipment before they’s needed
• Keeping track of IT equipment, supplies and recurring issues
• Performing routine checks instead of waiting for users to discover problems
• Escalating more complex infrastructure or network problems when necessary— with useful information about what you've already checked

Skills

English communication

Night shift

IT support

Troubleshooting

Ownership

Proactive monitoring

Attention to detail

Learning quickly

Problem ownership

Job description

EviSmart in Taguig is seeking an IT Support Engineer to keep day-to-day operations running smoothly onsite during the night shift. You’ll handle user accounts, passwords, devices and connectivity to ensure a productive workplace.

You’ll troubleshoot laptops, desktops, printers, Wi‑Fi and shared office equipment, escalate complex issues when needed, and maintain proactive checks to prevent repeat problems. Strong English communication and ownership are essential.