Onsite IT Helpdesk Associate - Growth & Impact

Cognizant; Philippines; On-site; PHP 201,000 - 257,000; Full time

Job summary

Cognizant Philippines is hiring a Service Desk/Help Desk professional to support clients across multiple industries. The role requires good communication, a customer-first mindset, and full-time onsite work at Bridgetowne, Quezon City.

You will handle incident logging, basic troubleshooting, and escalate issues as needed. The position offers shifting schedules and opportunities to grow within a global tech services leader, with a focus on delivering reliable IT help desk support.

Qualifications

• Completed 2 years in college or SHS graduate.
• With at least 1-year of Service Desk/Help Desk experience.
• Must have good communication skills.
• Must be willing to work onsite in Bridgetowne, Quezon City.
• Willing to work on shifting schedule.

Skills

Communication skills

Service Desk experience

Education

2 years college or SHS graduate

Job description

Cognizant Philippines is hiring a Service Desk/Help Desk professional to support clients across multiple industries. The role requires good communication, a customer-first mindset, and full-time onsite work at Bridgetowne, Quezon City.

You will handle incident logging, basic troubleshooting, and escalate issues as needed. The position offers shifting schedules and opportunities to grow within a global tech services leader, with a focus on delivering reliable IT help desk support.