IT Helpdesk Specialist (ITHD) - Restaurant Chain

Cognizant; Philippines; On-site; PHP 223,000 - 446,000; Full time

Job summary

Cognizant is seeking a capable Service Desk/Help Desk associate in Manila, Philippines to join our onsite team at Bridgetowne, Quezon City. The role requires at least 1 year of service desk experience and strong communication skills.

You will work on shifting schedules as part of Cognizant's global technology service culture, with opportunities for learning and career growth within Cognizant's digital era initiatives.

Qualifications

• Completed 2 years in college or SHS graduate.
• With at least 1-year of Service Desk/Help Desk experience
• Must have good communication skills
• Must be willing to work onsite in Bridgetowne, Quezon City
• Willing to work on shifting schedule

Skills

Communication skills

Shift work

Customer service mindset

Education

2 years in college or SHS graduate

Job description

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients’ toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!

Qualifications:

• Completed 2 years in college or SHS graduate
• With at least 1-year of Service Desk/Help Desk experience
• Must have good communication skills
• Must be willing to work onsite in Bridgetowne, Quezon City
• Willing to work on shifting schedule

Why Join Us?

At Cognizant, we don't just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You're not just filling a seat—you’re building a future.
• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.