IT Helpdesk Associate

Cognizant; Philippines; On-site; PHP 201,000 - 257,000; Full time

Job summary

Cognizant Philippines is hiring a Service Desk/Help Desk professional to support clients across multiple industries. The role requires good communication, a customer-first mindset, and full-time onsite work at Bridgetowne, Quezon City.

You will handle incident logging, basic troubleshooting, and escalate issues as needed. The position offers shifting schedules and opportunities to grow within a global tech services leader, with a focus on delivering reliable IT help desk support.

Qualifications

• Completed 2 years in college or SHS graduate.
• With at least 1-year of Service Desk/Help Desk experience.
• Must have good communication skills.
• Must be willing to work onsite in Bridgetowne, Quezon City.
• Willing to work on shifting schedule.

Skills

Communication skills

Service Desk experience

Education

2 years college or SHS graduate

Job description

Job Description:

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients’ toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!

Qualifications:

• Completed 2 years in college or SHS graduate
• With at least 1-year of Service Desk/Help Desk experience
• Must have good communication skills
• Must be willing to work onsite in Bridgetowne, Quezon City
• Willing to work on shifting schedule

Why Join Us?

At Cognizant, we don’t just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You’re not just filling a seat—you’re building a future.
• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.