Onsite Helpdesk Specialist — Growth & Impact

Cognizant Technology Solutions Philippines Inc.; Philippines; On-site; PHP 290,000 - 424,000; Full time

Job summary

Cognizant Technology Solutions Philippines Inc. is seeking a Service Desk professional to join our Bridgetowne site in Quezon City. You will handle initial support requests, triage incidents, and provide clear communications to end users.

A background of at least 1 year in a Service Desk/Help Desk is preferred, along with solid customer-facing skills. This onsite role requires flexibility with shifting schedules and a commitment to learning.

Qualifications

• Completed 2 years in college or SHS graduate.
• With at least 1-year of Service Desk/Help Desk experience
• Must have good communication skills
• Must be willing to work onsite in Bridgetowne, Quezon City
• Willing to work on shifting schedule

Skills

Service Desk Experience

Communication Skills

Willing to Work Onsite

Shift Flexibility

Education

2 years college or SHS graduate

Job description

Cognizant Technology Solutions Philippines Inc. is seeking a Service Desk professional to join our Bridgetowne site in Quezon City. You will handle initial support requests, triage incidents, and provide clear communications to end users.

A background of at least 1 year in a Service Desk/Help Desk is preferred, along with solid customer-facing skills. This onsite role requires flexibility with shifting schedules and a commitment to learning.