Onsite Healthcare Customer Advocate – Pasay

TTEC; Pasay; On-site; PHP 290,000 - 402,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is seeking a Healthcare Customer Service Representative to be onsite in Pasay. You will engage with customers, provide product and service guidance, and resolve issues with empathy and efficiency.

Join a team that values humans in business, offers opportunities for development, and supports a culture of care and professional growth. This role is ideal for those who want to make a meaningful impact while building their career.

Qualifications

• High School Graduate or two years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain product or service knowledge.
• Computer experience and basic software literacy.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Communication

Computer literacy

Education

High School Diploma / some college

Tools

MS Office

CRM systems

Job description

TTEC is seeking a Healthcare Customer Service Representative to be onsite in Pasay. You will engage with customers, provide product and service guidance, and resolve issues with empathy and efficiency.

Join a team that values humans in business, offers opportunities for development, and supports a culture of care and professional growth. This role is ideal for those who want to make a meaningful impact while building their career.