Onsite Financial Operations Leader — Client Services

TASQ Staffing Solutions; Taguig; On-site; PHP 781,200 - 1,004,400; Full time

Benefits offered by this job

Quarterly Performance Bonus

24 Leaves annually

Competitive HMO and Life Insurance

Career development opportunities

Fair work-life balance

Job summary

A staffing solutions provider is seeking a Financial Account Operations Manager in Taguig to oversee client accountabilities and ensure efficient operations. The role demands a highly experienced individual with a strong leadership background in the BPO sector and the ability to manage personnel effectively. Ideal candidates should possess excellent communication skills and a thorough understanding of operational procedures, with a commitment to delivering exceptional service.

Qualifications

• Minimum 7 years related BPO experience including supervision.
• 3 years of Operations Manager Experience or above.
• Strong knowledge of defined contribution plans.

Responsibilities

• Manages a staff of TLs cross site; Provides guidance and training.
• Strategizes with Client Services to set goals for client relationships.
• Develops and recommends changes to departmental policies.

Skills

Excellent oral and written communication skills

Strong leadership and personnel development skills

Proven ability to identify opportunities and execute solutions

Understanding of knowledge management principles

Education

College undergraduate or equivalent

Tools

VISTA

Pinnacle

Job description

A staffing solutions provider is seeking a Financial Account Operations Manager in Taguig to oversee client accountabilities and ensure efficient operations. The role demands a highly experienced individual with a strong leadership background in the BPO sector and the ability to manage personnel effectively. Ideal candidates should possess excellent communication skills and a thorough understanding of operational procedures, with a commitment to delivering exceptional service.