Compassionate Healthcare CSR – Onsite Lipa

TTEC; Tangob; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Health and wellness incentives

PTO (paid time off)

Tuition reimbursement

Job summary

TTEC in Lipa, Philippines is hiring a Customer Service Representative to work onsite at Robinsons Place Lipa. You’ll help customers by resolving inquiries and issues with empathy and professionalism. This role emphasizes delivering exceptional service and being a positive brand ambassador for our clients.

Share your experience with customer interactions and product knowledge; computer proficiency is required. Stop by Mondays to Fridays 10am-3pm to connect with our recruiters.

Qualifications

• Completed senior high school or 2 years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Own over resolving escalated or complex customer calls.
• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve issues.

Skills

Customer service experience

Product knowledge

Communication

Education

Completed senior high school or 2 years in college

Tools

Computer experience

Job description

TTEC in Lipa, Philippines is hiring a Customer Service Representative to work onsite at Robinsons Place Lipa. You’ll help customers by resolving inquiries and issues with empathy and professionalism. This role emphasizes delivering exceptional service and being a positive brand ambassador for our clients.

Share your experience with customer interactions and product knowledge; computer proficiency is required. Stop by Mondays to Fridays 10am-3pm to connect with our recruiters.