Onsite CSR — Shifts, Luzon (Multiple Sites)

Gratitude Philippines; Manila; On-site; PHP 246,000 - 324,000; Full time

Job summary

Gratitude Philippines is hiring Customer Service Representatives for multiple sites in Manila: EDSA Greenfield, Fairview Terraces, and Vertis North. You will handle customer inquiries, provide accurate information, and help resolve concerns to ensure a positive experience.

Ideal candidates are high school graduates with strong communication and a customer-focused attitude. No call center experience is required, though 6 months of customer contact experience is an advantage, with shift work

Qualifications

• High school or senior high school graduate.
• No call center experience required.
• At least 6 months of Customer Contact Experience (CCE) is an advantage.
• At least 6 months CCE or 12 months of BPO experience is an advantage (VERTIS NORTH).

Skills

Customer service

Communication skills

Shift work

Education

High School diploma or equivalent

Job description

Gratitude Philippines is hiring Customer Service Representatives for multiple sites in Manila: EDSA Greenfield, Fairview Terraces, and Vertis North. You will handle customer inquiries, provide accurate information, and help resolve concerns to ensure a positive experience.

Ideal candidates are high school graduates with strong communication and a customer-focused attitude. No call center experience is required, though 6 months of customer contact experience is an advantage, with shift work