Onsite CSR — Lipa | Impactful Support with Benefits

TTEC; Tangob; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in Lipa, Philippines is hiring a Customer Service Representative to onsite support. You’ll handle escalated and routine customer inquiries with empathy, resolve issues, and ensure a positive experience.

Candidates should have completed senior high school or some college and at least 6 months of customer service experience; computer skills are required. The role offers an inclusive culture, growth opportunities, and benefits.

Qualifications

• Completed senior high school or 2 years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Problem solving

Empathy

Education

Senior high school or some college

Tools

Computer experience

Job description

TTEC in Lipa, Philippines is hiring a Customer Service Representative to onsite support. You’ll handle escalated and routine customer inquiries with empathy, resolve issues, and ensure a positive experience.

Candidates should have completed senior high school or some college and at least 6 months of customer service experience; computer skills are required. The role offers an inclusive culture, growth opportunities, and benefits.