Onsite CSR – Lipa | PTO & Tuition Reimbursement

TTEC; Tangob; On-site; PHP 216,000 - 288,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

Join TTEC in Lipa as a Customer Service Representative onsite, helping customers with empathy and clear guidance to resolve issues on the first contact.

You’ll handle inbound communications, research answers, and contribute to delivering a standout customer experience. A senior high school diploma or some college plus 6 months of service experience are needed; computer skills are essential. We offer a supportive team, growth opportunities, and benefits based on position.

Qualifications

• Completed senior high school or 2 years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Computer literacy

Product knowledge

Education

Senior high school or some college

Job description

Join TTEC in Lipa as a Customer Service Representative onsite, helping customers with empathy and clear guidance to resolve issues on the first contact.

You’ll handle inbound communications, research answers, and contribute to delivering a standout customer experience. A senior high school diploma or some college plus 6 months of service experience are needed; computer skills are essential. We offer a supportive team, growth opportunities, and benefits based on position.