Onsite Call Center Agent (Pasig) | Flexible Shifts

Neksjob Corporation; Metro Manila; On-site; PHP 223,000 - 335,000; Full time

Job summary

Neksjob Corporation in Pasig City is seeking motivated Call Center Agents to assist customers with inquiries, provide accurate information, and resolve concerns while maintaining excellent customer service.

You will handle inbound and outbound calls, respond to inquiries, record interactions, and work on shifting schedules as required; onsite position with focus on quality standards and customer satisfaction.

Qualifications

• High school graduate or college undergraduate.
• With or without call center experience, depending on the account requirements.
• Good communication and active listening skills.
• Willing to undergo training and assessments.
• Willing to work onsite in Pasig City.
• Willing to work on shifting schedules, weekends, and holidays, if required.

Responsibilities

• Handle inbound and outbound customer calls as assigned.
• Respond to customer inquiries, requests, and complaints.
• Provide accurate information about products, services, and accounts.
• Resolve customer concerns professionally and efficiently.
• Record customer interactions and update account information.
• Follow company policies, procedures, and quality standards.
• Meet performance targets and customer satisfaction goals.

Education

High school graduate

College undergraduate

Job description

Neksjob Corporation in Pasig City is seeking motivated Call Center Agents to assist customers with inquiries, provide accurate information, and resolve concerns while maintaining excellent customer service.

You will handle inbound and outbound calls, respond to inquiries, record interactions, and work on shifting schedules as required; onsite position with focus on quality standards and customer satisfaction.