Pasig Onsite Call Center Agent — Customer Care Specialist

Neksjob Corporation; Metro Manila; Presencial; PHP 201.000 - 312.000; Jornada completa

Descripción de la vacante

Neksjobs Corporation in Pasig City is seeking motivated Call Center Agents to join our customer-focused team. You will assist customers, provide accurate information, and resolve concerns while delivering excellent service.

This onsite role requires good communication, active listening, and willingness to undergo training. Applicants should be able to work shifting schedules, weekends, and holidays as needed.

Formación

• Must have good communication and active listening abilities.
• Willing to undergo training and assessments.
• High school graduate or higher; college undergrad/grad acceptable.

Responsabilidades

• Handle inbound and outbound customer calls as assigned.
• Respond to customer inquiries, requests, and complaints.
• Provide accurate information about products, services, and accounts.
• Resolve customer concerns professionally and efficiently.
• Record customer interactions and update account information.
• Follow company policies, procedures, and quality standards.
• Meet performance targets and customer satisfaction goals.

Conocimientos

Communication skills

Active listening

Educación

High school graduate

College undergraduate/graduate

Descripción del empleo

Neksjobs Corporation in Pasig City is seeking motivated Call Center Agents to join our customer-focused team. You will assist customers, provide accurate information, and resolve concerns while delivering excellent service.

This onsite role requires good communication, active listening, and willingness to undergo training. Applicants should be able to work shifting schedules, weekends, and holidays as needed.