Onsite Branch Banking Associate – Customer Experience

UnionBank of the Philippines; Taguig; On-site; PHP 180,000 - 240,000; Full time

Job summary

UnionBank of the Philippines is seeking a Junior Branch Ambassador to support deposit account servicing and daily branch operations. You will handle transactions, payments, and inquiries while ensuring accuracy and compliance with procedures.

The role emphasizes excellent customer service, cross-selling opportunities, and meticulous record-keeping. Onsite work with a focus on delivering a superior customer experience makes this position ideal for those starting in banking.

Qualifications

• Bachelor's degree in any business-related course.
• Customer service or banking experience is an advantage.
• Excellent communication and interpersonal skills.
• Strong attention to detail and problem-solving abilities.
• Willing to work onsite and deliver a superior customer experience.

Responsibilities

• Assist clients with their banking needs and provide excellent customer service.
• Process branch transactions accurately and efficiently.
• Promote bank products and identify cross-selling opportunities.
• Maintain accurate records and ensure compliance with operational procedures.
• Support daily branch operations and contribute to service excellence.

Skills

Customer service

Communication skills

Attention to detail

Problem solving

Teamwork

Education

Bachelor's degree in any business-related course

Job description

UnionBank of the Philippines is seeking a Junior Branch Ambassador to support deposit account servicing and daily branch operations. You will handle transactions, payments, and inquiries while ensuring accuracy and compliance with procedures.

The role emphasizes excellent customer service, cross-selling opportunities, and meticulous record-keeping. Onsite work with a focus on delivering a superior customer experience makes this position ideal for those starting in banking.