Junior Branch Ambassador: Banking & Customer Experience

Union Bank of the Philippines; Quezon City; On-site; PHP 180,000 - 360,000; Full time

Job summary

Union Bank of the Philippines is seeking a Junior Branch Ambassador to assist customers with deposits, withdrawals, encashments, and other transactions. The role supports daily branch operations and aims to provide superior service on-site at our Manila branches.

The ideal candidate holds a business-related bachelor's degree and has strong communication and attention to detail. Banking or customer service experience is a plus, and the position requires being onsite in Metro Manila.

Qualifications

• Bachelor's degree in any business-related course.
• Customer service or banking experience is an advantage.
• Excellent communication and interpersonal skills.
• Strong attention to detail and problem-solving abilities.
• Willing to work onsite and deliver a superior customer experience.

Responsibilities

• Assist clients with their banking needs and provide excellent customer service.
• Process branch transactions accurately and efficiently.
• Promote bank products and identify cross-selling opportunities.
• Maintain accurate records and ensure compliance with operational procedures.
• Support daily branch operations and contribute to service excellence.

Skills

Customer service

Banking experience

Attention to detail

Communication skills

Education

Bachelor's degree in business-related field

Job description

Union Bank of the Philippines is seeking a Junior Branch Ambassador to assist customers with deposits, withdrawals, encashments, and other transactions. The role supports daily branch operations and aims to provide superior service on-site at our Manila branches.

The ideal candidate holds a business-related bachelor's degree and has strong communication and attention to detail. Banking or customer service experience is a plus, and the position requires being onsite in Metro Manila.