Branch Customer Experience & Payments Associate

Union Bank of the Philippines; Naga; On-site; PHP 201,000 - 312,000; Full time

Job summary

Union Bank of the Philippines seeks a Junior Branch Ambassador in Naga to handle deposits, withdrawals, encashments, checkbook reorders, and customer inquiries, ensuring accurate, compliant processing of monetary transactions. You will assist clients, support daily branch operations, promote bank products, and identify cross-selling opportunities while delivering a superior customer experience onsite.

Bachelor’s degree in a business-related field is required; banking or customer service

Qualifications

• Bachelor's degree in any business-related course.
• Customer service or banking experience is an advantage.
• Strong communication and interpersonal skills.
• Attention to detail and problem-solving abilities.
• Willing to work onsite and deliver a superior customer experience.

Responsibilities

• Assist clients with banking needs and provide excellent customer service.
• Process branch transactions accurately and efficiently.
• Promote bank products and identify cross-selling opportunities.
• Maintain accurate records and ensure compliance with operational procedures.
• Support daily branch operations and contribute to service excellence.

Skills

Customer service

Banking experience

Communication

Interpersonal skills

Attention to detail

Problem-solving

Education

Bachelor's degree in business-related field

Job description

Union Bank of the Philippines seeks a Junior Branch Ambassador in Naga to handle deposits, withdrawals, encashments, checkbook reorders, and customer inquiries, ensuring accurate, compliant processing of monetary transactions. You will assist clients, support daily branch operations, promote bank products, and identify cross-selling opportunities while delivering a superior customer experience onsite.

Bachelor’s degree in a business-related field is required; banking or customer service