Online Video Sharing Account Customer Service Representative

StackPH; Parañaque; On-site; PHP 279,279 - 334,521; Full time

Benefits offered by this job

Competitive salary package

Paid training

Career growth opportunities

Supportive working environment

Job summary

A leading BPO company in the Philippines is looking for a Customer Service Representative to join their team and support a major online video-sharing platform. Responsibilities include handling inquiries through various channels, assisting users with account issues, and maintaining high-quality service. Candidates should have 6–11 months of call center experience and be tech-savvy. The position offers a competitive salary package of up to ₱27,500 and a supportive work environment with career growth opportunities.

Qualifications

• At least 6–11 months Call Center Experience.
• Willing to work on shifting schedules, weekends, and holidays.
• Amenable to work onsite.

Responsibilities

• Handle customer inquiries via phone, chat, or email.
• Assist users with account concerns, uploads, and platform navigation.
• Resolve issues efficiently while providing excellent customer experience.

Skills

English communication skills

Tech-savvy

Education

Completed at least 2 years in College

Job description

NOW HIRING: Customer Service Representative (CSR)

Online Video Sharing Account

Start your BPO career with a fun and engaging account! Be part of a team supporting one of the world’s leading video-sharing platforms.

Job Position: Customer Service Representative

Work Setup: Onsite

Site: Vertiz North / Taguig

Salary Package: Up to ₱27,500 (All-In)

Qualifications:

• At least 6–11 months Call Center Experience
• Completed at least 2 years in College (No Back Subjects)
• Good to excellent English communication skills
• Tech-savvy and comfortable using multiple tools
• Willing to work on shifting schedules, weekends, and holidays
• Amenable to work onsite

Key Responsibilities:

• Handle customer inquiries via phone, chat, or email
• Assist users with account concerns, uploads, and platform navigation
• Resolve issues efficiently while providing excellent customer experience
• Follow company guidelines and maintain quality standards
• Document interactions accurately in the system

Why Join Us?

• Competitive salary package
• Paid training
• Fast-paced and exciting account
• Career growth and development opportunities
• Supportive and fun working environment

Application Process:

• Initial Interview
• Assessment
• Final Interview

One-day hiring process!

How to Apply?

Send me a message or comment “INTERESTED” and I’ll assist you with your application!