ONLINE SALES ASSOCIATE

VENTURES ALLIANCE MANAGEMENT CORP; Metro Manila; On-site; PHP 201,000 - 312,000; Full time

Job summary

VENTURES ALLIANCE MANAGEMENT CORP is seeking an online sales associate in Metro Manila. You will assist customers online, answer questions, and promote items through websites, social media, and marketplaces.

Responsibilities include handling customer inquiries via chat, email, or social media; processing orders and coordinating shipping; and keeping product listings, prices, and stock up to date on e-commerce platforms. Strong communication skills required.

Qualifications

• Bachelor's degree in business, marketing, or related field.
• 1–2 years in sales, e‑commerce, or customer service.
• Proficient with MS Office, CRM tools and e‑commerce platforms.

Responsibilities

• Provide timely customer support via chat, email, or social media.
• Process orders, coordinate shipping, and track deliveries.
• Maintain product listings, prices, and stock on e-commerce sites.
• Track daily sales and share performance reports with management.

Skills

MS Office

CRM tools

e-commerce platforms

Written communication

Verbal communication

Education

Bachelor's degree in business, marketing, or related field

Tools

CRM tools

E-commerce platforms

Job description

An online sales associate helps customers buy products, answers questions, and promotes items through digital channels like websites, social media, and online marketplaces.

• Customer Support: Answer buyer questions quickly via chat, email, or social media.

• Order Processing: Handle customer orders, coordinate shipping, and track deliveries.

• Platform Management: Keep product listings, prices, and stock details updated on e-commerce sites.
  Qualifications:

  • Education: Bachelor's degree in business, marketing, or a related field.

  • Experience: 1 to 2 years of background in sales, e-commerce, or customer service.

  • Tech Skills: Comfortable using MS Office, CRM tools, and e-commerce platforms.

  • Communication: Strong written and verbal communication skills to talk to clients online.

  • Order Processing: Handle customer orders, coordinate shipping, and track deliveries.

  • Platform Management: Keep product listings, prices, and stock details updated on e-commerce sites.

  • Reporting: Track daily sales performance and share reports with management.