Onboarding Supervisor

MicroSourcing International; Manila; Hybrid; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Healthcare on day one

Performance bonuses

Flexible work arrangements

Career growth opportunities

Job summary

MicroSourcing, a leading offshore managed services provider in the Philippines, seeks an Onboarding Supervisor to oversee the pre-onboarding lifecycle from recruiter endorsement to formal handovers to HR. You will govern onboarding specialists, ensure metric-driven compliance, and drive process improvements across sourcing, recruitment, and HR Shared Services.

Hybrid work setup in Manila with day shifts, offering healthcare coverage, competitive rewards, and opportunities for career growth

Qualifications

• 4–6 years in HR ops, Talent Acquisition, or Shared Services
• At least 2 years in leadership or supervisory role
• End-to-end HR onboarding knowledge, including gates
• Strong change management and data hygiene practices

Responsibilities

• Oversee pre-onboarding lifecycle from recruiter endorsement to handover to People & Culture teams
• Lead and govern onboarding specialists to ensure metrics and process agility
• Identify pipeline bottlenecks and drive timely adjustments
• Establish handoff validation between Sourcing, Recruitment, and HR Shared Services

Skills

Onboarding oversight

Stakeholder coordination

Process mapping

Strategic communication

Education

Bachelor's Degree in Business Administration or related field

Tools

Manatal

Job description

Job Description:

Position: Onboarding Supervisor (TA Systems, Tools, and Enablement)

Location: Manila, Philippines

Work setup & shift: Hybrid | Day shift

Why join MicroSourcing?

You’ll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As an Onboarding Supervisor, you will oversee and manage the end-to-end pre-onboarding lifecycle, serving as the critical operational anchor from recruiter endorsement up to formal handovers to the People & Culture teams. Your core responsibilities include:

• Lifecycle Management: Oversee and manage the complete pre-onboarding lifecycle process, ensuring a seamless transition path from talent delivery endorsement down to formal handovers to People & Culture (HR Onboarding and Offboarding) teams.
• Specialist Governance: Govern and direct the specialist team cohort to ensure all 6 onboarding specialists strictly comply with metrics and preserve a high degree of process agility, operational accuracy, and compliance guidelines.
• Friction Resolution: Proactively track and identify pipeline friction areas or system bottlenecks, engineering prompt adjustments to keep candidate turnaround times minimized.
• Handoff Governance: Establish and enforce systematic handoff validation protocols between Sourcing, Recruitment, and HR Shared Services to track metrics accurately.

What You Need

Preferred skills/expertise

• Extensive familiarity with modern recruitment technology architecture, specifically automated pre-employment onboarding modules within platforms like Manatal.
• Prior experience supervising corporate shared services or leading multi-tiered recruitment project coordination setups.
• Advanced strategic communication and process-mapping capabilities to lead diverse teams successfully.

Non-negotiables

• Minimum of 4 to 6 years of solid professional experience within HR operations, Talent Acquisition, or Shared Services, including at least 2 years in a dedicated leadership or supervisory function.
• Deep end-to-end literacy across recruitment delivery lifecycles, verification logs, background investigation practices, and formal HR onboarding-to-offboarding gates.
• Demonstrated ability to drive operational agility, verify zero-gap data hygiene, and maintain extreme accuracy scores across teams under tight compliance constraints.
• Bachelor's Degree in Business Administration, Human Resources, Project Management, or a related operational discipline.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply