Onboarding Product Manager 4 days ago

Global Payments Process Centre, Inc.; Quezon City; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

Global Payments Process Centre, Inc. is seeking an Onboarding Product Manager to shape our onboarding and activation strategy across Asia markets.

You will lead customer-centric discovery, use data to identify opportunities, prioritize improvements, and partner with Engineering, Design, Revenue, Operations and Customer teams to deliver scalable solutions. With end-to-end ownership of the product lifecycle, you’ll balance regional consistency with local requirements, driving activation and growth

Qualifications

• End-to-end ownership of the product lifecycle from strategy to delivery and optimization.
• Strong commercial and analytical mindset using data-driven insights to improve onboarding and activation.
• Experience across Asia-Pacific markets is a plus.

Responsibilities

• Own onboarding and activation product strategy and roadmap across Asia markets.
• Lead customer-centric discovery initiatives and identify opportunities to reduce journey friction.
• Partner with Engineering, Design, Revenue, Operations, and Customer teams to define requirements and deliver scalable solutions.
• Measure and optimize product performance through activation and onboarding efficiency.

Skills

Product management

Agile delivery

Data-driven decisions

Cross-functional collaboration

Job description

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for an Onboarding Product Manager to join our ever evolving team and help shape the future of global commerce.

What You’ll Own

Own and drive the onboarding and activation product strategy and roadmap across Asia markets, ensuring alignment with customer and business goals.

Lead customer-centric discovery initiatives, using data, insights, and research to identify opportunities, prioritize improvements, and reduce journey friction. Partner with Engineering, Design, Revenue, Operations, and Customer teams to define requirements, manage backlogs, and deliver scalable solutions through Agile frameworks. Measure and optimize product performance through activation, onboarding efficiency, customer experience, commercial metrics, experimentation, and continuous improvement.

Lead complex, cross-market product initiatives and facilitate stakeholder alignment to balance regional consistency with local business requirements.

What You’ll Bring

Proven product management experience in technology, SaaS, fintech, or payments environments, with end-to-end ownership of the product lifecycle from strategy and discovery to delivery and optimization. Strong commercial and analytical mindset, using data-driven insights to improve onboarding, activation, customer engagement, and growth outcomes. Skilled in Agile delivery, stakeholder management, and cross-functional collaboration to drive successful product execution and business results.

It’s a bonus if you have Experience within FinTech, payments, merchant onboarding or eCommerce. Experience working across Asia-Pacific markets.

Exposure to onboarding, activation, risk, compliance or customer lifecycle products. Experience working in scale-up or high-growth environments.

About

The Team Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career.

The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.