Onboarding Product Manager

Global Payments Inc.; Quezon City; On-site; PHP 900,000 - 2,000,000; Full time

Job summary

Global Payments Inc. in Manila is seeking an Onboarding Product Manager to define and drive the onboarding strategy across Asia markets, aligning with customer and business goals.

You will lead discovery using data to identify opportunities, prioritize improvements, and reduce journey friction, partnering with Engineering, Design, Revenue, Operations and Customer teams. This role demands end-to-end product ownership, strong analytics, and Agile delivery within fintech or payments environments to

Qualifications

• Product management experience in tech/SaaS/fintech/payments lifecycle.
• Strong data-driven mindset for onboarding and growth.
• Proficient in Agile delivery and cross-functional work.

Responsibilities

• Own onboarding product strategy and roadmap across Asia markets and align with customer and business goals.
• Lead discovery using data to identify opportunities, prioritize improvements, and reduce journey friction, partnering with cross-functional teams.
• Partner with Engineering, Design, Revenue, Operations, and Customer teams to define requirements and backlogs for scalable solutions.
• Measure and optimize activation, onboarding efficiency, customer experience, and growth metrics.
• Lead cross-market initiatives balancing regional consistency with local business requirements.

Skills

Product management

Analytics

Agile delivery

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for an Onboarding Product Manager to join our ever evolving team and help shape the future of global commerce.

What you’ll own

• Own and drive the onboarding and activation product strategy and roadmap across Asia markets, ensuring alignment with customer and business goals.

• Lead customer-centric discovery initiatives, using data, insights, and research to identify opportunities, prioritize improvements, and reduce journey friction.

• Partner with Engineering, Design, Revenue, Operations, and Customer teams to define requirements, manage backlogs, and deliver scalable solutions through Agile frameworks.

• Measure and optimize product performance through activation, onboarding efficiency, customer experience, commercial metrics, experimentation, and continuous improvement.

• Lead complex, cross-market product initiatives and facilitate stakeholder alignment to balance regional consistency with local business requirements.

What you’ll bring

• Proven product management experience in technology, SaaS, fintech, or payments environments, with end-to-end ownership of the product lifecycle from strategy and discovery to delivery and optimization.

• Strong commercial and analytical mindset, using data-driven insights to improve onboarding, activation, customer engagement, and growth outcomes.

• Skilled in Agile delivery, stakeholder management, and cross-functional collaboration to drive successful product execution and business results.

It’s a bonus if you have

• Experience within FinTech, payments, merchant onboarding or eCommerce.

• Experience working across Asia-Pacific markets.

• Exposure to onboarding, activation, risk, compliance or customer lifecycle products.

• Experience working in scale-up or high-growth environments.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].