Onboarding Efficiency Specialist

Medical Solutions Business Services Philippines; Philippines; On-site; PHP 279,000 - 424,000; Full time

Job summary

Worldwide Resource Solutions seeks an Onboarding Operations Specialist to execute clinician onboarding tasks, manage documentation, and verify compliance within defined SLAs. The role emphasizes accuracy, timely processing, and collaboration with credentialing partners.

The position requires US BPO experience, strong communication skills, and the ability to work onsite at Bridgetowne, Quezon City. Candidates should be adept at handling high-volume, process-driven workflows.

Qualifications

• At least college level; a bachelor's degree is preferred but not required.
• Minimum of 1 year of experience in US voice campaigns in the BPO industry.

Responsibilities

• Order, upload, and manage onboarding documentation in systems; verify accuracy against protocols.
• Set up and manage background checks, health screenings, and related onboarding requirements.
• Communicate with Credentialing partners regarding file status and corrections; ensure SLAs and On-Time Starts.

Skills

Verbal communication

Written communication

Multitasking

Time management

Cross-functional teamwork

Independent worker

Windows basics

Education

Bachelor's degree preferred

Tools

Windows OS

Job description

Worldwide Resource Solutions seeks an Onboarding Operations Specialist to execute clinician onboarding tasks, manage documentation, and verify compliance within defined SLAs. The role emphasizes accuracy, timely processing, and collaboration with credentialing partners.

The position requires US BPO experience, strong communication skills, and the ability to work onsite at Bridgetowne, Quezon City. Candidates should be adept at handling high-volume, process-driven workflows.