On-site Field Technician: Aroma Diffuser Systems

Hiessence Consumer Goods Trading; Pasig; On-site; PHP 223,000 - 312,000; Full time

Benefits offered by this job

Performance Bonus

Anniversary Gifts

Annual Appraisal

Employee Recognition Program

Holiday Gifts

HMO

Company Equipment

Job summary

Hiessence Consumer Goods Trading is seeking a skilled Technician for a full-time, on-site role in Pasig City, Metro Manila. You will maintain, service, and repair aroma diffuser equipment to ensure quality and efficiency in our retail operations.

Ideal candidates have 1–3 years of relevant experience, familiarity with electrical and mechanical systems, and the ability to travel to client sites within Metro Manila. The position emphasizes hands-on diagnostics and customer-focused service.

Qualifications

• Proven experience as a Service Technician, Field Technician, Electronics Technician, or similar role.
• Experience servicing aroma diffuser systems, small appliances or electronics is a plus.
• Knowledge of electrical troubleshooting, preventive maintenance, and equipment repair.
• Familiarity with low-voltage electronics and basic mechanical assemblies.
• Proficient with hand and power tools and diagnostic equipment.
• Ability to read technical manuals, wiring diagrams, and service instructions.
• Strong problem-solving, attention to detail and workmanship quality.
• Good interpersonal and customer service skills.
• Ability to work independently and travel to client sites.

Responsibilities

• Perform preventive maintenance to ensure diffuser performance and lifespan.
• Diagnose and repair electrical, mechanical, and electronic faults in diffuser systems.
• Inspect, clean, and replace diffuser components such as atomizers, pumps, tubing, nozzles.
• Respond to service requests, warranty claims, and equipment concerns.
• Conduct routine tests for diffuser functionality, scent output, system performance.
• Maintain service reports, maintenance records, and installation docs.
• Educate customers on operation, cleaning, and basic maintenance.
• Coordinate with Sales and Customer Experience teams on installations and schedules.
• Ensure servicing complies with company standards and safety procedures.
• Maintain tools, spare parts inventory, and service equipment.
• Recommend upgrades or maintenance solutions to improve satisfaction and efficiency.

Skills

Service Technician experience

Field Technician

Aroma diffuser servicing

Electrical troubleshooting

Tools & diagnostics

Reading technical manuals

Independent work

Customer service

Job description

Hiessence Consumer Goods Trading is seeking a skilled Technician for a full-time, on-site role in Pasig City, Metro Manila. You will maintain, service, and repair aroma diffuser equipment to ensure quality and efficiency in our retail operations.

Ideal candidates have 1–3 years of relevant experience, familiarity with electrical and mechanical systems, and the ability to travel to client sites within Metro Manila. The position emphasizes hands-on diagnostics and customer-focused service.