On-site Elevator Service Operations Manager

QuickStart Solutions; Makati; On-site; PHP 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Government Mandated Benefits

Company Equipment

Job summary

A service-oriented company in Makati is seeking an experienced individual to manage customer/client information and lead a team of supervisors and field technicians. The role involves achieving customer satisfaction, developing strong relationships, and implementing operational initiatives for success. Candidates should have 5-8 years of relevant experience, P&L management experience, and preferably a background in the elevator industry. Proficiency in Microsoft applications, especially Excel, is essential.

Qualifications

• 5–8 years of relevant work experience, preferably in the elevator industry.
• P&L management experience for an industrial company.
• Six Sigma certification or equivalent is an advantage.

Responsibilities

• Manage customer/client information on ongoing repair and maintenance.
• Achieve customer satisfaction and support regional business objectives.
• Develop and maintain strong relationships with key customers.

Skills

Project management

Interpersonal skills

Customer-oriented

Results-focused

Team player

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Office

Job description

A service-oriented company in Makati is seeking an experienced individual to manage customer/client information and lead a team of supervisors and field technicians. The role involves achieving customer satisfaction, developing strong relationships, and implementing operational initiatives for success. Candidates should have 5-8 years of relevant experience, P&L management experience, and preferably a background in the elevator industry. Proficiency in Microsoft applications, especially Excel, is essential.