On-Site Customer Care Pro | HMO & Growth

Teleperformance; Muntinlupa; On-site; PHP 246,000 - 290,000; Full time

Benefits offered by this job

HMO

Career growth opportunities

Fun and inclusive work environment

Job summary

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands. Handle customer inquiries about vehicles, warranties, services, and dealership concerns.

Resolve complaints and provide accurate, timely solutions. Coordinate with dealerships and internal teams to address customer issues. Document interactions and follow company policies and quality standards.

Qualifications

• Graduate of at least High School or Senior High School.
• 1 yr Customer Service facing Experience BPO/non BPO
• Amenable to work on site.

Responsibilities

• Handle customer inquiries about vehicles, warranties, services, and dealership concerns.
• Resolve complaints and provide accurate, timely solutions.
• Coordinate with dealerships and internal teams to address customer issues.
• Document interactions and follow company policies and quality standards.
• Meet customer satisfaction, quality, and productivity targets.

Skills

Customer service

Education

High School diploma / Senior High School

Job description

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands. Handle customer inquiries about vehicles, warranties, services, and dealership concerns.

Resolve complaints and provide accurate, timely solutions. Coordinate with dealerships and internal teams to address customer issues. Document interactions and follow company policies and quality standards.