On-Site Call Center Pro — Customer Service & Sales (Clark)

VXI Global Solutions; Pampanga; On-site; PHP 268,000 - 402,000; Full time

Benefits offered by this job

Day 1 HMO coverage + up to 3 FREE depd

Performance bonuses and incentives

Leave conversion

Paid training

Career Growth and opportunities

Job summary

VXI Philippines is seeking dedicated Call Center Agents / Customer Service Representatives to join our team in Clark, Pampanga. You will assist customers with inquiries, provide accurate information, and resolve issues with a customer-first approach.

We welcome high school graduates, with or without BPO experience, and offer Day 1 HMO coverage for you and up to 3 dependents, paid training, career growth, and engaging incentives while you work on-site in rotating shifts, including weekends and

Qualifications

• Senior High School graduate or HS graduate.
• Open to candidates with or without BPO experience.
• Strong verbal and interpersonal communication skills.
• Willing to work on-site in Clark, Pampanga.
• Amenable to shifting and rotating schedules, including weekends and holidays.
• Performance bonuses and incentives.
• Day 1 HMO coverage + up to 3 FREE dependents.
• Leave conversion, paid training, career growth opportunities.

Responsibilities

• Assist customers with inquiries, concerns, and service-related needs
• Provide accurate, timely, and relevant information
• Resolve customer concerns using effective problem-solving skills
• Recommend appropriate products or services based on customer needs
• Meet performance and sales goals while maintaining quality service
• Maintain professionalism and a customer-focused approach in every interaction

Skills

Verbal communication

Interpersonal skills

Customer service

Confident demeanor

On-site work

Shift work

Weekend shifts

Education

Senior High School/HS graduate

Job description

VXI Philippines is seeking dedicated Call Center Agents / Customer Service Representatives to join our team in Clark, Pampanga. You will assist customers with inquiries, provide accurate information, and resolve issues with a customer-first approach.

We welcome high school graduates, with or without BPO experience, and offer Day 1 HMO coverage for you and up to 3 dependents, paid training, career growth, and engaging incentives while you work on-site in rotating shifts, including weekends and