On-Site Call Center Agent | Customer Care Specialist

Bpo Hiring; Ilocos Norte; On-site; PHP 201,000 - 290,000; Full time

Job summary

Bpo Hiring in Ilocos Norte is seeking Call Center Agents who are customer-focused and motivated. You will handle customer inquiries, provide product and service information, and strive to ensure a positive experience for every customer.

Key responsibilities include managing incoming calls with professionalism, assisting customers with product details, resolving issues promptly, handling updates and records, and adhering to company policies.

Qualifications

• At least High School or Senior High School graduate.
• Willing to work on site.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Manage incoming calls with professionalism and courtesy.
• Assist customers by providing product and service details.
• Address and resolve issues promptly and accurately.
• Handle account updates, service requests, and related transactions.
• Keep records updated and document customer interactions.
• Adhere to company policies, scripts, and performance standards.

Skills

Good communication skills

Basic computer literacy

Willing to work on site

Education

High School or Senior High School graduate

Job description

Bpo Hiring in Ilocos Norte is seeking Call Center Agents who are customer-focused and motivated. You will handle customer inquiries, provide product and service information, and strive to ensure a positive experience for every customer.

Key responsibilities include managing incoming calls with professionalism, assisting customers with product details, resolving issues promptly, handling updates and records, and adhering to company policies.