Offshore Implementation Administrator (Philippines)

Conservice; Manila; Remote; PHP 300,000 - 520,000; Full time

Benefits offered by this job

PTO

Holiday pay

Medical benefits

Work from home

Job summary

Conservice Connectivity in Manila seeks an Offshore Implementation Administrator to provide crucial administrative support to the Implementation team and maintain data integrity across CRM and admin records.

You will assist with project coordination, audit records, gather provider data, and prepare materials for managers. Strong English, CRM/SaaS experience, and attention to detail are essential for success in this remote-friendly role with PTO and benefits.

Qualifications

• Advanced/fluent English with full professional proficiency or higher.
• Experience with CRM, project management software, SaaS; Salesforce experience a plus.
• Proficient in Excel, Word, Adobe; AI tools like Gemini for task management.

Responsibilities

• Assist with coordinating special projects/initiatives with Implementation team for maximum efficiency.
• Conduct regular audits of Implementation data in CRM and property records in Admin platform.
• Request resident information and rent rolls from property management for audits.
• Gather provider data for market research and obtain missing internal documents.
• Prepare documents and notices for Implementation Managers, including Amenity Agreements.

Skills

Fluent English

CRM software

Project management tools

Salesforce

Excel

Word

Adobe

Gemini AI

Active listening

Emotional intelligence

Attention to detail

Organizational skills

Agility

Empathy

Critical thinking

Proactive problem-solving

Teamwork

Tools

Salesforce

Excel

Word

Adobe

Gemini AI

Job description

Offshore Implementation Administrator (Philippines)

#11729

Manila, National Capital Region, Philippines

Location(s)

Manila , National Capital Region 1008 , Philippines

Job Description

At Conservice - Connectivity, ensuring our customers receive the most value for their investment is our #1 priority. Sitting within our Customer Success org, the Implementation Administrator is responsible for providing crucial administrative support for the Implementation team as well as maintaining the highest standards of data integrity for all Implementation records. .

Core Responsibilities:

• Assist with coordinating special projects/initiatives with Implementation team to ensure maximum efficiency and seamless implementation
• Conduct regular audits of Implementation record data in the CRM and property records in Admin platform to identify and correct discrepancies
• Request resident information and rent rolls from property management for charge audits
• Gather various provider data for market research
• Obtain missing internal documents and information
• Prepare numerous documents and notices for Implementation Managers including Amenity Agreements and presentation decks
• Utilize provider channels to obtain master bulk account invoices
• Coordinate resident marketing campaigns & materials for mass project updates
• PTO in accordance with the company’s current PTO plan
• Holiday pay in accordance with the company’s current paid holiday schedule
• Medical Benefits
• Work from Home

Requirements

Qualifications:

• Advanced/fluent English with full professional proficiency or higher
• Experience with CRM, project management software, SaaS. SalesForce experience a plus
• Proficient in software applications like Excel, Word, Adobe, etc.
• Proficient in utilizing AI tools like Gemini, etc for task management and organization
• Possess active listening skills and emotional intelligence
• Exceptional attention to detail and organizational skills
• Possess competency in agility, empathy, critical thinking, and proactive problem-solving
• Demonstrates initiative, teamwork, and collaboration skills

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This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.