Officer in Charge

INGCOPH TRADERS Inc.; Narra; Vor Ort; PHP 420.000 - 520.000; Vollzeit

Zusammenfassung

INGCO PH TRADERS Inc. is seeking an Officer in Charge to run daily retail operations in a store focused on power tools.

You will ensure policy execution, excellent customer service, and achievement of sales goals while providing product guidance and leading the team. You will maintain a safe, well-organized, and fully stocked store, coordinate displays, inventory checks, and respond promptly to customer needs.

Qualifikationen

• Leadership and team management experience in retail.
• Willingness to develop product knowledge on power tools.
• Background in retail operations, sales or customer-facing roles.
• Excellent communication and problem-solving abilities.
• Strong organizational skills and attention to operational detail.
• Commitment to a safe, well-organized, stocked store.

Aufgaben

• Oversee daily store operations and ensure policy compliance.
• Lead and support staff to achieve sales and service goals.
• Provide customers with knowledgeable guidance on power tools.
• Resolve customer concerns promptly and professionally.
• Monitor safety, cleanliness, organization, and stock levels.
• Assist sales, displays, inventory checks and replenishment.
• Ensure consistent customer service standards across the store.

Kenntnisse

Leadership

Team management

Communication

Problem-solving

Customer service

Organizational skills

Attention to detail

Safety awareness

Jobbeschreibung

About the role

The Officer in Charge (OIC) oversees daily retail operations in a store focused on power tools and related equipment. This role ensures consistent execution of store policies, customer service standards, and sales goals while providing product expertise, leading the team, and maintaining a safe, well-organized, and fully stocked store.

Key responsibilities

• Oversee daily store operations and ensure compliance with store policies and procedures.
• Lead, supervise, and support retail staff to achieve sales and customer service goals.
• Provide customers with knowledgeable guidance on power tools and related equipment.
• Resolve customer concerns professionally and promptly.
• Monitor store safety, cleanliness, organization, and product availability.
• Support sales activities, product displays, inventory checks, and replenishment.
• Promote consistent execution of customer service standards across the store.

What we're looking for

• Strong leadership and team management skills.
• Knowledge of power tools, related equipment, or a willingness to develop strong product expertise.
• Experience in retail operations, sales, or a customer-facing environment.
• Excellent communication, problem-solving, and customer service skills.
• Strong organisational skills and attention to operational detail.
• Ability to maintain a safe, well-organized, and fully stocked retail environment.