Store OIC - Ayala Abreeza

SONAK CORPORATION; Davao City; Vor Ort; PHP 500.000 - 800.000; Vollzeit

Zusammenfassung

SONAK CORPORATION in Davao City is seeking a Store OIC/ Supervisor to lead the store team, drive sales, and ensure an excellent customer experience. You will oversee daily operations, manage inventory, and coach staff to maintain high service standards.

The role requires a Bachelor’s degree and at least 3 years in a leadership store role, with strong organizational and communication skills. Retail hours, weekend work, and local/international travel may be required.

Qualifikationen

• Bachelor's degree or higher required.
• Minimum 3 years in a Store OIC/ supervisor/ manager role.
• Demonstrated leadership and people management skills.
• Customer-focused with strong problem-solving abilities.
• Highly organized with ability to manage multiple priorities.
• Strong communication and interpersonal skills.
• Willing to work retail hours, including weekends/holidays.
• Willingness to travel locally or internationally if required.

Aufgaben

• Lead the store team to hit sales targets and KPIs.
• Deliver excellent customer service and create a positive in-store experience.
• Oversee daily store operations for smooth performance.
• Monitor inventory and coordinate replenishment with Head Office.
• Prepare and submit accurate sales and operational reports on time.
• Train and coach staff on product knowledge, service, and procedures.
• Ensure visual merchandising standards are consistently applied.
• Supervise cashiering and guide POS processes.
• Prepare staff schedules and maintain adequate staffing levels.
• Coordinate with mall administration and marketing on store activities and promotions.

Kenntnisse

Leadership

Customer service

People management

Communication

Organization

Ausbildung

Bachelor's degree

Tools

POS systems

Jobbeschreibung

About the role

Lead the store team in achieving sales targets and key performance indicators, delivering excellent customer service, and ensuring a positive in-store experience. Oversee daily store operations to ensure smooth and efficient performance while building a high-performing team that delivers an exceptional shopping experience.

Key responsibilities

• Lead the store team in achieving sales targets and key performance indicators
• Deliver excellent customer service and ensure a positive in-store experience
• Oversee daily store operations to ensure smooth and efficient performance
• Monitor inventory levels and coordinate replenishment with the Head Office
• Prepare and submit accurate sales and operational reports on time
• Train and coach team members on product knowledge, customer service, and store procedures
• Ensure visual merchandising standards are consistently implemented
• Supervise cashiering operations and provide guidance on POS processes
• Prepare staff schedules and maintain adequate staffing levels
• Coordinate with mall administration and marketing teams to support store activities and promotions

What we're looking for

• Bachelor's degree in any four-year course
• At least 3 years of relevant experience as a Store OIC, Store Supervisor, Assistant Store Manager, or similar leadership role, preferably in a sports retail or related industry
• Strong leadership, coaching, and people management skills
• Customer-focused approach with excellent problem-solving and decision-making abilities
• Highly organized with the ability to manage multiple priorities
• Strong communication and interpersonal skills
• Willingness to work retail hours, including weekends, holidays, and extended hours when needed
• Willingness to travel locally or internationally if required