Office Experience and Operations Manager

costar; Makati; On-site; PHP 700,000 - 900,000; Full time

Job summary

CoStar Group is hiring an Office Experience and Operations Manager for our Philippine workplace. You will lead daily office operations, ensure safety and compliance, manage budgets and vendor relationships, and oversee asset lifecycle while guiding the Office Assistant.

Collaborating with HR, you will design an engaging office experience calendar, maintain audit-ready records, and support business continuity plans as our organization scales in a multinational, PEZA-enabled environment.

Qualifications

• 5+ years in office or facilities management.
• Bachelor's degree in a relevant field.
• Experience in multinational, BPO, or PEZA environment.

Responsibilities

• Lead daily office operations to ensure a reliable, safe, and compliant workplace.
• Manage office budgets and vendor relationships.
• Oversee lifecycle of workplace assets.
• Partner with HR to implement an engaging office experience calendar.

Skills

Office management

Vendor management

Budgeting

Leadership

Education

Bachelor's degree

Tools

Google Workspace

MS Office

Procurement tools

Asset management tools

Job description

Office Experience and Operations Manager

Job Description

The Role

You will be leading the day‑to‑day operations of our Philippine workplace, ensuring a safe, efficient, and engaging environment for our team. In this role, you will oversee facilities, health and safety compliance, budgeting, and vendor management, while serving as the primary local liaison for global workplace initiatives and cross‑functional partnerships.

What You'll Be Doing

As the Office Manager, you will take full ownership of daily office operations to ensure a reliable, safe, and compliant workplace. You will actively manage office budgets and vendor relationships, oversee the lifecycle of all workplace assets, and provide clear, day‑to‑day leadership to the Office Assistant. Additionally, you will partner closely with HR to execute an engaging office experience calendar that fosters employee wellbeing, while proactively maintaining audit‑ready facility records, permits, and contingency plans to seamlessly support any future business continuity needs or operational transitions.

About You

Experience & Education: 5+ years in office or facilities management. A relevant Bachelor's degree and experience in a multinational, BPO, or PEZA environment is essential.

Vendor & Financial Control: Proven expertise in managing operational budgets, procurement workflows, and end‑to‑end vendor relationships (including SLA monitoring and contract negotiations).

Health, Safety, & Compliance: Deep understanding of Philippine LGU and DOLE requirements. You must hold (or be willing to obtain) a Safety Officer certification and have experience running comprehensive OSH and fire safety programs.

Asset & Facilities Management: Strong track record of maintaining physical asset registers (from employee onboarding to disposal) and preferably experience coordinating office relocations, fit‑outs, or consolidations.

Emergency Preparedness & Audits: Capable of leading business continuity plans, workplace incident responses, and preparing robust documentation for audits or regulatory inspections.

Leadership & Communication: Excellent organizational skills to supervise administrative staff, juggle multiple deadlines, and communicate effectively with senior leaders, government agencies, and cross‑functional teams.

Operational Readiness & Tech Skills: Willingness to work onsite and handle urgent weekend matters as needed, coupled with proficiency in Google Workspace, MS Office, and standard procurement/asset management tools.

Why join us?

We're the right size business for you to make a real impact, with a workplace culture where you can be you. Perks of the role include:

• Discover your ideal work-life balance with our approach to a hybrid set-up - whether it's making the most of working remotely or from our office
• Access to Perkbox , giving you discounts across healthcare, entertainment, food, utilities and more
• Access to LinkedIn Learning , giving you learning opportunities to upskill and work on your personal growth
• Access to top-notch mental health support through our Employee Assistance Program
• Continuous opportunities to leap, learn and grow.

Company Overview

CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S& P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offering(s) to our customers. We've continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

About Domain

Domain is a leading property technology and services marketplace that is home to one of the largest portfolios of property brands in Australia, including the Domain, Allhomes and Commercial Real Estate (CRE) platforms. In 2025, Domain became part of CoStar Group, a global leader in commercial real estate information, analytics, online marketplaces and 3D digital twin technology. Together, Domain and CoStar Group is dedicated to digitising the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.