Ocean Contract Management Specialist

Maersk Global Service Centres Philippines Limited; Manila; On-site; PHP 420,000 - 660,000; Full time

Job summary

Maersk Global Service Centres Philippines Limited is seeking a candidate to handle tender submissions, translate RFQs into Maersk formats, and coordinate pricing, product, and sales validation. The role emphasizes data quality, governance, and timely handover to Contract Management.

Requirements include a Bachelor's degree and 1+ year tender-related experience, with strong communication skills and MS Excel proficiency.

Qualifications

• Bachelor’s degree is required.
• 1 year+ tender-related experience or contract management.
• Tender process knowledge is required.
• Strong communication with Sales Team and Customer Success Partners.
• Experience in shipping, logistics, forwarding, or supply chain operations is beneficial.

Responsibilities

• Review RFQs, identify scope and missing information.
• Translate RFQs into Maersk-aligned bid formats using AFLS, CoPo/Athena, Negotiation Platform or SFDC.
• Coordinate with Pricing, Product and Sales to validate feasibility and rate accuracy.
• Apply commercial product logic (FT, inland, DRY PORT, SOC/NOR, IMO, surcharges).
• Ensure data accuracy and compliance with pricing governance.
• Deliver complete tender outputs within agreed TAT and align with Sales on deviations.
• Support smooth transition to Contract Management for awarded tenders.
• Track tender performance and share system gap insights for platform improvements.

Skills

Tender process knowledge

Communication with Sales

MS Office (Excel)

Data accuracy & governance

Education

Bachelor's Degree Graduate

Tools

AFLS

Athena

Maersk Online Systems

SFDC

CoPo

Negotiation Platform

Job description

Understands the customer tender, contracting requirements of Key clients or non-key clients.

and performs/updates the tasks/steps in the system as illustrated

without any supervision.

Key Responsibilities:

Tender Handling

• Review and interpret RFQs, identifying scope, complexity, and missing information.
• Translate RFQs into Maersk‑aligned bid formats using systems such as AFLS, CoPo/Athena, Negotiation Platform or SFDC, etc.
• Coordinate with Pricing, Product, and Sales to validate operational feasibility and rate accuracy.

Pricing & Data Quality

• Ensure correct application of commercial product logic (FT, inland, DRY PORT logic, SOC/NOR, IMO, surcharges, etc.).
• Validate data accuracy and eliminate errors before submission.
• Ensure compliance with pricing governance and approval flows.

Submission & Handover

• Deliver complete, error‑free tender outputs within agreed TAT.
• Align with Sales on deviations, clarifications, and required approvals.
• Support smooth transition to Contract Management for awarded tenders.

Reporting & Improvement

• Track tender performance, quality indicators, and cycle times.
• Share insights on system gaps and support enhancements to AFLS Negotiation Platform, SFDC.
• Participate in huddles and best‑practice sharing across areas.

Key Performance Indicators (KPIs)

• Accuracy/Invoice Quality
• TAT adherence
• Win rate support
• Stakeholder satisfaction
• Governance compliance
• System adoption (AFLS/NP/SFDC, etc.)

Who are we looking for:

• Bachelor’s Degree Graduate
• 1 year + Tender - related experience and contract management
• Tender process knowledge or any similar work experience is required.
• Strong communicator with Sales Team and Customer Success Partners.
• With relevant experience in shipping, logistics, forwarding, supply chain operations.
• Good English communications skills
• MS Office Proficient including Excel.
• Strong knowledge and navigation of AFLS, Maersk Online Systems and Athena is an advantage.
• Amenable to a morning shift schedule.
• Open to work in Pasig City.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

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