OBSERVABILITY ENGINEER

Indra Philippines, Inc.; Metro Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Indra Philippines, Inc. is seeking an Observability Engineer to design and maintain frameworks across metrics, logs, traces, and events.

You will partner with SRE, Application Support, Infrastructure, and Development teams to drive reliability and performance in enterprise-scale environments. The role focuses on deploying monitoring platforms, building dashboards, tuning alerts, and enabling result-driven health checks and analytics.

Qualifications

• Bachelor's degree in IT or a related field.
• At least 3 years in monitoring, infrastructure support, or observability engineering.
• Hands-on with one or more observability platforms such as Dynatrace, Datadog, Splunk, or Grafana.
• Experience with cloud platforms including Azure, AWS, or GCP.
• Familiarity with APIs, automation, and scripting.
• Certifications in observability are preferred.

Responsibilities

• Design and maintain observability frameworks covering metrics, logs, traces, and events.
• Deploy and administer observability solutions and monitoring platforms.
• Develop monitoring dashboards for infrastructure, applications, cloud services, and business transactions.
• Configure alerting standards and reduce alert fatigue through tuning and optimisation.
• Support the implementation of APM, synthetic monitoring, real user monitoring, and distributed tracing.
• Perform health checks, trend analysis, and predictive analytics to identify risks and opportunities for improvement.
• Establish monitoring standards, naming conventions, and dashboard governance.
• Conduct root cause analysis using observability data.
• Collaborate with SRE, Application Support, Infrastructure, and Development teams to improve service reliability and operational visibility.
• Drive continuous improvement initiatives across monitoring, alerting, and observability practices.

Skills

Monitoring experience

Root cause analysis

Automation scripting

SRE collaboration

Education

Bachelor's degree in Information Technology, Computer Science, Engineering

Tools

Dynatrace

Datadog

Splunk

AppDynamics

New Relic

Grafana

Elastic Stack (ELK)

Job description

About the role

Join the team as an Observability Engineer and help build the visibility, reliability, and performance capabilities that support enterprise-scale production environments. You will design and maintain observability frameworks across metrics, logs, traces, and events while partnering with SRE, Application Support, Infrastructure, and Development teams to drive operational excellence and continuous improvement.

Key responsibilities

• Design and maintain observability frameworks covering metrics, logs, traces, and events.

• Deploy and administer observability solutions and monitoring platforms.

• Develop monitoring dashboards for infrastructure, applications, cloud services, and business transactions.

• Configure alerting standards and reduce alert fatigue through tuning and optimisation.

• Support the implementation of application performance monitoring, synthetic monitoring, real user monitoring, and distributed tracing.

• Perform health checks, trend analysis, and predictive analytics to identify risks and opportunities for improvement.

• Establish monitoring standards, naming conventions, and dashboard governance.

• Conduct root cause analysis using observability data.

• Collaborate with SRE, Application Support, Infrastructure, and Development teams to improve service reliability and operational visibility.

• Drive continuous improvement initiatives across monitoring, alerting, and observability practices.

What we're looking for

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.

• At least 3 years of experience in monitoring, infrastructure support, or observability engineering.

• Hands-on expertise with one or more observability platforms, such as Dynatrace, Datadog, Splunk, AppDynamics, New Relic, Grafana, or the Elastic Stack (ELK).

• Experience with application performance monitoring implementation, log analytics, synthetic monitoring, distributed tracing, and infrastructure monitoring.

• Knowledge of cloud platforms including Azure, AWS, or GCP.

• Familiarity with APIs, automation, and scripting.

• Experience supporting enterprise-scale production environments.

• Strong analytical, troubleshooting, and root cause analysis capabilities.

• Relevant observability platform certifications are preferred.