Nihongo-Speaking Guest Experience Specialist

Vikings Group of Companies; Taguig; On-site; PHP 201,000 - 312,000; Full time

Job summary

Vikings Group of Companies is seeking a restaurant host/ waiter to welcome guests, assist with menu recommendations, and communicate with Japanese-speaking guests in Nihongo to understand needs and preferences.

The role involves presenting menus, explaining dishes, coordinating with kitchen staff for timely service, and maintaining dining area cleanliness and professionalism with international guests. Training on service standards and hygiene will be provided.

Qualifications

• Ability to communicate with Japanese-speaking guests in Nihongo.

Responsibilities

• Take and process guest orders accurately, including special requests.
• Serve food and beverages according to service standards.
• Coordinate with the kitchen to ensure timely preparation.
• Respond promptly to guest concerns and feedback.
• Maintain cleanliness and setup of dining tables and service areas.
• Assist with billing and payment processing when required.
• Follow hygiene procedures and company policies.
• Maintain professionalism with Japanese and international guests.

Skills

Nihongo communication

Job description

Vikings Group of Companies is seeking a restaurant host/ waiter to welcome guests, assist with menu recommendations, and communicate with Japanese-speaking guests in Nihongo to understand needs and preferences.

The role involves presenting menus, explaining dishes, coordinating with kitchen staff for timely service, and maintaining dining area cleanliness and professionalism with international guests. Training on service standards and hygiene will be provided.